How to Handle Sales Objections that are Excuses and Brush-Offs. Part 1

Today I’m going to give you some responses to sales objections that are Excuses and Brush-Offs. Let’s storm: I’m busy, I will call you late and Talk to my assistant.

Hop aboard, here we go!

I am busy

The First group of objections is

• I’m busy
• I’ve only got 1 minute
• I’m in a hurry
• I don’t have time to talk
• Just send me your card
• I’m on my lunch break

Possible responses are:

1 – Well. I can call back at another time… What time is convenient for you?

2 – I understand. I can be very brief… we help reduce MVP development time by carrying out effective research of your target market.

3 – Well, let’s not miss the opportunity to cut your manufacturing risks because there is no time.

4 – OK. I will fit your time. Can I ask how long it takes to reconfigure your assembly line to release a new product?

I will call you late

The second group of objections is

• I will call you late
• We will call you if we are interested

And possible responses are:

1 – I understand. Can we schedule another call right now?

2 – OK. I may actually call you back. Can we schedule next conversation right now? Is it OK?

3 – I understand. If I miss your call when will be a good time to call you back?

Talk to my assistant

And the final group of objections is Talk to my assistant

And possible responses are:

1 – OK. Before that can I briefly ask what your current approach in this area is? What results are you getting?

2 – OK. Can I take 30 seconds to show how we’ve delivered an additional value to our customers?

Summary

Now you can handle sales objections about I’m busy, I will call you late and Talk to my assistant. Practice these responses. Come up with your own ones. Have a wonderful time to handle prospect’s objections. And it’s your time great invested.